SwissTalk — Delete my account

You can request the permanent deletion of your SwissTalk account and all data associated with it (profile, learning progress, subscription records) at any time.

To delete your account: send an e-mail to info@swissupport.app with the subject "Delete my SwissTalk account", sent from the e-mail address of the account you want deleted.

What happens next

We verify the request comes from the account owner (the sending address must match the account e-mail).
Your account, profile and learning data are permanently deleted within 30 days.
If you have an active subscription, remember to also cancel it: on Android in Google Play → Subscriptions, on the web from your account page. Deleting the account does not by itself stop a Google Play subscription renewal.
Payment records held by our payment providers (Stripe, Google Play) are retained by them as required by financial regulations.